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CaesarStone C&M | Products | Aurivia | Granite, Marble, Quartz, Solid Surface Countertops | Toronto, Ontario

CaesarStone C&M

Product Care & Maintenance
Product FAQ



The CaesarStone product will retain its functionality, beauty and give you pleasure for many years to come. Because your peace of mind is a top priority, they provide every client with a 10 year warranty for every CaesarStone quartz surface product they supply. This means complete support for this product, and they're always at your service to answer queries, solve problems and ensure you derive maximum satisfaction from your CaesarStone product.

It is a hard, nonporous surface that makes CaesarStone simple to clean. In most cases, soap and water or a mild detergent is all that is required to maintain its luster.

If necessary, a non-abrasive cleaner such as Vim Oxy-Gel or a mild degreaser can be used. Adhered materials like food, gum, or nail polish can be scraped away with a plastic putty knife: any marks left by the blade can be removed with Vim Oxy-Gel. Thoroughly rinse the surface with clean water to remove residue.

Stubborn Stains or Dried Spills

If needed, apply a non-abrasive household cleaners (a non-abrasive cleaner will not dull the surface shine) and rinse to remove residue. To remove adhered material such as food, gum, nail polish or even dried paint, first scrape away excess material with a plastic putty knife and then use a damp cloth to remove any marks or residual dirt. For extra-stubborn stains, a no-scratch Scotch-Brite® pad is recommended along with the non-abrasive cleaner.

Heat Tolerance

CaesarStone is more heat resistant than other stone surfaces including most granite, marble and limestone; and is not affected by temperatures lower than 150°C (300°F). However, like all stone material, CaesarStone can be damaged by sudden and rapid temperature changes. Therefore, we suggest that hot pots and pans never be directly placed on the surface. We also recommend a hot pad or trivet be placed on the surface under cooking units such as electric frying pans, crock pots, or roaster ovens.

Scratch Resistant

CaesarStone is a highly scratch resistant surface; however avoid abuse of the surface by refraining from using sharp objects such as sharp knives or screw drivers directly onto the surface.

 

Cleaning Agents to Avoid - It’s important to be aware that like any other surface, CaesarStone can be permanently damaged if exposed to strong chemicals and solvents . Never clean your CaesarStone surface with products that contain Trichlorethane or Methylene chloride, such as paint removers or strippers. Avoid the use of highly aggressive cleaning agents such as oven/grill cleaners and dishwasher polishing agents that have high alkaline/pH levels (pH 8.5 or higher). Products containing oils or powders may leave a residue and should be rinsed off thoroughly. Should your surface accidentally be exposed to any of these damaging products, rinse immediately with clean water to neutralize the effect.




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